质量问题客户投诉回复 英文（客人质量问题反馈 回复一份英文邮件 求格式或范文）

1、------ Forwarded Message From: "Hike, Roger" Date: Fri, 29 Feb 2008 09:43:13 -0600 To: Aaron Zou Cc: "Samson, Doug" , "Graham, Kenny" Conversation: Hatch cover testing results and Required Changes for a new test cover Subject: Hatch cover testing results and Required Changes for a new test cover Aaron, The sample Hatch Covers provided for testing have failed the testing requirements set forth by the Association of American Railroads in the Standard S-2037-92. Pictures 006 and 007 show the damage to the cover after the failed test procedure 3.3.7. (I have attached a PDF of the failed procedure). The cover also did not have the proper Gel Coat Thickness but this was our fault because the print doesn’t specify thickness. The hatch covers provided weighed 65 lbs. making the required changes may increase the weigh a little, which is okay as long as they don’t exceed 70 lbs. The weight of the cover was also not on the previous drawing but it is on the revised issue. We also had one issue with the provided samples, the supplier did not trim them to print dimensions. We have also added this to the new drawing as we are not set up to trim these covers ourselves. We have revised our Hatch Cover drawing to reflect changes that should ensure the passing of the next samples that will be provided. The changes on the hatch cover are highlighted on the drawing so it will be easy to see what needs to changed. These changes also include some corrections of mistakes we made on the provided drawing as well as changes to ensure successful testing. I have attached a PDF file of the revised hatch cover drawing reflecting the necessary changes and I will mail three hard copies to the Shanghai Office per your request. If you or the hatch cover manufacturer have any questions please feel free to ask me via telephone or email. Regards, Roger Roger W. Hike Manager Quality Assurance/Safety Chief Transportation Products 因为我自己的积分很少所以抱歉只能给这些了谢谢哦很急 最佳答案 主题：又一城：舱口盖测试结果，并要求更改为newtest封面 ------转发讯息 从说： "加息，陆观" 日期： Fri ， 08年2月29日9时43分13秒-0600 到：亚伦邹 消委会： "沉信道格" ， "格雷厄姆，肯尼" 谈话：舱口盖测试结果，并要求更改为一个新的考验封面 主题：舱口盖测试结果，并要求更改为一个新的考验封面 阿伦， 样本涵盖舱口规定的测试未能通过测试提出的要求，由美国铁路协会在标准的S - 2037 - 92 。

2、图片006和007显示损坏封面后，未能测试程序3.3.7 。

3、 （我附上一个PDF的失败程序） 。

4、封面，也没有适当的胶衣厚度，但这是我们的错，因为打印并未具体厚度。

5、 舱口涵盖提供权衡65磅，作出必要的变化可能会增加重量小，这是好了，只要他们不超过70磅。

6、重量为封面，也没有对过去的绘画，但它是对修订后的问题。

7、我们也有一个问题，与所提供的样品，供应商没有削减他们打印尺寸。

8、我们也加入了这个新的绘画，因为我们没有成立剪除这些涵盖了自己。

9、 我们修改我们的舱口盖制图，以反映变化，应确保合格的样品明年将提供的。

10、这个变化对舱口盖是突出了对绘画，所以将比较容易，看看有什么需要改变的。

11、这些变化，其中也包括一些更正的错误，我们就提供了借鉴，以及修改，以确保成功的测试。

12、我有一个特殊的PDF文件的修订舱口盖绘画反映了必要的改变，我会邮寄给3个硬拷贝向上海办事处每你的要求。

13、 如果你或舱口盖制造商有任何疑问，请随时向我提问透过电话或电子邮件。

14、 问候， 罗杰 罗杰总统加息 经理品质保证/安全 首席运输产品分享给你的朋友吧：人人网新浪微博开心网MSNQQ空间 对我有帮助 0。